Skip to content
Free Shipping Over $35 in Canada
Free Shipping Over $35

Order Issues

If you have received damaged, defective, or incorrectly shipped merchandise, please notify customer service at within 48 hours up receipt of the order. If you receive a parcel that appears damaged in any way, please report a “Possible Hidden Damage” to the delivery agent before signing and they will register it on the freight bill.

When reporting any damage or shortage to us, please provide us with your customer and order number, which can be found printed on your packing slip.